Our system is changing please check regularly for updates on new enhanced payment processing and billing
Stop by the Village Administration Building at 432 W. Nebraska Street during the regular office hours of 8:00 AM to 5:00 PM to pay with cash or check.
dropbox (checks only)
Your payment and water bill stub can be placed in our drive-through dropbox, located outside of the Village Administration building at 432 W. Nebraska Street. Your payment is on time if placed in the drop box on or before the due date. Dropbox payments are collected and processed every weekday morning.
Please note the following Village policies regarding bill payment:
- A 10% penalty will be applied to overdue accounts.
- A $45 fee will be placed on all accounts if water is shut off for non-payment.
- A $25 fee will be charged for all return checks.
NEW TO FRANKFORT?
Call (815) 469-2177 to set up your water account or visit the Village Hall at 432 W. Nebraska.