Facilities & Services

RESTORE ILLINOIS - Phase 4

Village Facilities
Effective Friday, November 20, 2020, Tier 3 mitigations under Phase 4 of the RESTORE ILLINOIS plan are in effect. During this phase, gatherings of up to 10 people are allowed.  As a general rule, Public Meetings are expected to be found impractical and not prudent to hold in person and will be conducted via virtual video conference. Please refer to the Agendas & Minutes section of the website to find the agenda for specific public meetings. If the meeting is to be held by virtual video conference, the agenda will include information on how to participate or provide public comments. 

To protect the public and our employees from inadvertent exposure to illness due to face to face interaction, the Village will continue to use the transparent barriers at its service counters, installed during Phase 3. Additionally, relevant signage is posted to assist with social distancing. All customers visiting indoor space must abide by parameters of the RESTORE ILLINOIS plan and various executive orders in effect.

Although the Village Administration Building remains open for business, the Village strongly encourages you to conduct business via telephone or email whenever possible.

Village Hall - 432 W. Nebraska Street
Open to Public
Regular Hours: 8:00 a.m - 5:00 p.m.
(815) 469-2177
Contact Us Electronically

Police Department - 20602 Lincoln-Way Lane
Lobby Open to Public
Hours: 8:00 a.m. - 4:00 p.m.
Emergency: 9-1-1
Non-Emergency: (815) 469-9435
Contact Us Electronically

File an Online Police Report

Public Works - 100 Sangmeister Road
Closed to Public
(815) 469-2177
Contact Us Electronically

Frankfort Utilities - 524 Center Road
Closed to Public
(815) 469-2177
Contact Us Electronically

Prairie Park Playground - Downtown
Equipment is not sanitized. The public is encouraged to exercise appropriate discretion, physical distancing and hygiene if visiting the facility. 

Public Restrooms - Old Plank Rd Trail
Open

Village Services

The Village of Frankfort takes seriously the advice of public health experts and will continue to take proactive and precautionary steps to help prevent the spread of virus in our community. Village services have continued throughout the pandemic with appropriate social distancing measures, which will continue during Phase 4 of the RESTORE ILLINOIS plan. The Village will continue to follow guidance from the Governor and public health officials. 

Know that the men and women of the Frankfort Police Department are here 24-hours per day to protect and serve our community. When responding to calls, the Police will utilize social distancing when possible and in some instances, officers may be wearing gloves and/or other personal protective gear.

We ask for your understanding and cooperation to adhere to the Center for Disease Control's guidelines on social distancing by interacting with us by phone or email when possible.

Paying your Water Bill - Options

Online
Telephone - (815) 469-2177 Convenience charges temporarily waived when paying by telephone.
Drop Box - Located at the west side of Village Hall Parking Lot - 432 W Nebraska Street
U.S. Mail
Cash Payments – Accepted at the Village Hall.

Building Inspections
Inspections of occupied structures may be conducted with proper social distancing and face coverings.

Refuse Collection
Homewood Disposal collects refuse in the Village. Updates on any changes to collection service will be posted on the Garbage & Yard Waste Removal page.

Garage Sales
Private Garage Sales (or similar) are temporarily restricted while under the Governor's Tier 3 mitigations, effective Friday, November 20, 2020.

Public Meeting Space
Community reservations for public meeting space are temporarily restricted while under the Governor's Tier 3 mitigations, effective Friday, November 20, 2020.