Facilities & Services

RESTORE ILLINOIS - BRIDGE

Village Facilities
The Village of Frankfort continues to monitor the development of the COVID-19 pandemic and follows guidance received from the county, state, and federal officials. On May 14, Illinois entered the Bridge Phase, the last step before full reopening. If statewide COVID-19 metric remains steady, Illinois will move into Phase 5—where all capacity limits are lifted—on June 11.

Although the Village Administration Building remains open for business, the Village strongly encourages you to conduct business via telephone or email whenever possible.

Village Hall - 432 W. Nebraska Street
Open to Public
Regular Hours: 8:00 a.m - 5:00 p.m.
(815) 469-2177
Contact Us Electronically

Police Department - 20602 Lincoln-Way Lane
Lobby Open to Public
Hours: 8:00 a.m. - 5:00 p.m.
Emergency: 9-1-1
Non-Emergency: (815) 469-9435
Contact Us Electronically

File an Online Police Report

Public Works - 100 Sangmeister Road
Closed to Public
(815) 469-2177
Contact Us Electronically

Frankfort Utilities - 524 Center Road
Closed to Public
(815) 469-2177
Contact Us Electronically

Prairie Park Playground - Downtown
Equipment is not sanitized. The public is encouraged to exercise appropriate discretion, physical distancing, and hygiene if visiting the facility. 

Public Restrooms - Old Plank Rd Trail
Open

Village Services

The Village of Frankfort takes seriously the advice of public health experts and will continue to take proactive and precautionary steps to help prevent the spread of viruses in our community. Village services have continued throughout the pandemic in accordance with federal, state, and local guidelines, which will continue during the BRIDGE PHASE of the RESTORE ILLINOIS plan. The Village will continue to follow guidance from the Governor and public health officials. 

Know that the men and women of the Frankfort Police Department are here 24-hours per day to protect and serve our community. When responding to calls, the Police will utilize current COVID guidkance when possible and in some instances, officers may be wearing gloves and/or other personal protective gear.

We ask for your understanding and cooperation to adhere to the Center for Disease Control's guidelines on social distancing by interacting with us by phone or email when possible.

Paying your Water Bill - Options

  • Online
  • Telephone - (815) 469-2177 
  • Drop Box - Located at the west side of Village Hall Parking Lot - 432 W Nebraska Street
  • U.S. Mail
  • Cash Payments – Accepted at the Village Hall.

Building Inspections
Inspections of occupied structures may be conducted with proper social distancing and face coverings.

Refuse Collection
Homewood Disposal collects refuse in the Village. Updates on any changes to collection service will be posted on the Garbage & Yard Waste Removal page.

Public Meeting Space
Community reservations for public meeting space will be conducted in accordance with current COVID guidelines.